Personal Boycott: Bombay Indian Restaurant
Now here’s one I’ve never heard before. I decide to stay in this evening and call Bombay Indian restaurant for some dinner. I’ve done this dozens of times, enough so that they know my order (Saag Paneer and Chapati). Only this time, right after I’m done giving it they tell me “Sorry. it says here you cancelled the last order. So you can no longer order from us.”
I argue. I protest. I say “You’re saying you don’t want my business?”
To which they reply “We don’t need a customer like you.”
Let me get this straight…
1) I have no memory of this ever happening. So maybe Suzan did it. Fine.
2) Even if either of us did, did they really waste the food? Am I the only person that evening to order saag paneer and chapati? You couldn’t give it to another customer? An employee at the end of their shift?
3) What if I had suffered a heart attack and was being rushed to hospital and that’s why I cancelled my order? Why are they assuming my reasons are suspect?
4) Had this not have happened, I would have continued to order from them as long as I lived in the neighborhood. Which means that for the cost of one meal they will give up dozens that I would have ordered from them.
This is perhaps the dumbest business practice I have ever falled pray to. If you live in San Francisco, I recommend not patronizing Bombay Indian Restaurant. They do not respect their customers nor have any interest in being good neighbors. Their motto “great food, excellent service” is a half-true joke.